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I funded my ufxbank acct in November 2009 and I was given 50% deposit bonus as their offer with condition of trading minimum 5,000,000 USD volume. As at 23/12/2009 I have traded 18,939.557 USD volume(nearly 4 times the required volume).I applied to withdraw my money and my profit but it was refused and they were claiming I have not traded up-to the required Volume.I contested this,which the Ufxbank risk manager(Mr Vincent) admittedly and reply saying they can not process the withdrawal until after new year holiday because of the festive activities.He(Mr Vincent) also apologise and promise to even credit my account equity with 10% of the equity.I told him that the 10% or offer is not important because i need my Money urgent. On 4/01/2010 I made a withdrawal request and I sent a copy to their finance dept,my ufxbank acct mananger(Ms Amy Walsh) but no respond whatsoever and I did not recieve my fund either.I followed it up with a reminder email on 7/01/2010,no reponse too as well.I have call them several times only for them to either tell me I should contact the finance dept,the finance will direct me to acct manager and that one will direct me to risk dept, or they will give excuse that the finance dept has closed or the acct manager is in a meeting. I have all my transaction records and conversation records with this broker and its staffs. My questions are do this broker actually exist?? How to charge possibly ghost staffs?? A company with forward mail address?? Also please is it possible to get actual adress of this company from the ''LONDON REGISTERED OFFICE ADDRESS''?? I would not hesitate to contact FSA,NFA, metropolitan police and National Fraud Authority. I want other traders/investors to learn from my mistake and do extensive research before opening account with any broker.Please i welcome all suggestion on how I could redeem my fund...cheers My ufxbank username is gbenga
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