I don't want to sound against (quite against:P). But , after two discussions with their support, it seems they attract customers through vague information, intentionally presented this way. They have attracted me only because the credit card payment option. The first discussion was about credit card withdrawal (withdrawing payment option to credit card they say they have). Their FAQ is vague about withdrawal of profits. In the sense they don't say anything about it:) Because there is no withdrawal of profits to credit card. You can only withdraw your first deposited money. And that's it. but this info is vague too. ("Oh!!! then it seems like marketing right", I thought, "they allure clients to pay through credit cards, accept their money, and then let them know they cannot in fact withdraw so easy their money"). Now, I'm sorry i don't have the first discussion copied&pasted. But I didn't know how the second discussion will be:D The second discussion was about the easiness to withdraw money to credit card: This was the key moment (the entire discussion is below): you: so you don't need a copy of my card when depositing:) you: only when withdrawing:) you: ok .. i got it you: vague info, more customers... chris: yes, can i help you with anything else? you: ok .. thank you for your response.. it was helpful chris: You're welcome chris: Thank you for chatting, bye for now the entire discussion: You are now chatting with 'chris', May i have your FxPro account number please? you: i dont have any yet chris: May I have your FxPro Account number please? you: I have a question about credit card payment chris: How may I help you? you: well.. can I withdraw profits to credit card? you: documentation is vague you: it's not presented clearly you: documentation says you can withdraw deposited money .. not profits you: (to credit card) chris: you may only withdraw up to the amount you deposited by card any profits will have to be withdrawn by bank wire there after chris: yes that is correct you: so .. for anyone who doesn't read carefully.. he would think profits would be possible to withdraw to credit card chris: May I help you with anything else? you: I saw comments on net you: well.. yes you: each time i withdraw money to credit card... do I have to present proof of identity? you: I mean, am I requested to present proof of identity only after deposit? you: or only once, when creating an account with you? you: documentation is again vaque.. and comments on internet say much about your delays you: (when withdrawing) chris: apon opening your account will be asked to provide us with ID and proof of residence, and when you withdraw funds you will be asked for a copy of your card you: so you dont need a copy of my card when depositing:) you: only when withdrawing:) you: ok .. i got it you: vague info, more customers... chris: yes, can i help you with anything else? you: ok .. thank you for your response.. it was helpful chris: You're welcome chris: Thank you for chatting, bye for now
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